You can choose to pay your order by banktransfer or by Paypal. If you have any questions regarding payments feel free to contact us. For any questions regarding PayPal in specific, please check out their website: http://www.paypal.com/.
If your order didn’t arrive as described please send us an email and describe the problem (and include a photo of proof if needed). We are not responsible for any damage made by the delivery company in the country of delivery. In some cases we may offer you a (partly) refund or replacement.
All our shipments are handled by the Finnish Post. You can check out the shipping rates from the web-site of the Finnish Post: https://www.posti.fi/en (English). Orders for 1-3 items will be shipped as International maxi-sized letters (no registration) and bigger orders as International parcels. Parcels are always automatically registered. We ship out our products normally at least three times a week. Any questions regarding our shipping service or your shipment; please send an e-mail.